Pre-Order Terms and Conditions

Pre-Order Terms and Conditions

Thank you for considering our pre-order items. We strive to provide you with the best shopping experience, even for items that are not currently in stock. Before placing your pre-order, please take a moment to familiarize yourself with the following rules and regulations:

1. Payment: Pre-orders require payment to be made at the time of checkout, as indicated in the item description.
2. Cancellation: Please note that once a pre-order is placed, we cannot accept cancellations.
3. Shipping Timeframe: Due to the nature of pre-order items, we are unable to provide an exact ship date or guarantee availability within a specific range of working days. We will ship your order as soon as the items become available.
4. Delayed Delivery: In some cases, ordered items may arrive later than the estimated timeframe of 14-21 working days due to factors such as customs clearance.
5. Patience requirement: We kindly request that you refrain from placing a pre-order if you are unable to wait for the specified timeframe.
6. Combined Orders: If you include both in-stock and pre-ordered items in your order, all items will be shipped together once all pre-ordered items become available.
7. Acceptance of Terms: By placing an order with us, you acknowledge and accept these terms and conditions.

If you have any questions or concerns regarding our pre-order process, please don't hesitate to contact our customer service team.

hey@brandivvici.com

We appreciate your understanding and cooperation.